If you are experiencing difficulty with your login account, please read the information below. This may help you resolve your issue.

Keep in mind: That a username is not the same as your email address. For Fanatics who signed up between March and April 2008, please use your email as your username.

When using your email to retrieve your password, make sure your email address is correct and it's the same email you used when you first signed up on the Fanatics website.

Troubleshooting: Some email programs automatically move emails containing links to a bulk, trash, or SPAM folder. Please check these folders if you cannot find the email. To help ensure delivery of our emails, please add both email accounts (listed below) to your address book or "safe-senders" list:

fanatics@newyorkredbulls.com
fanatics@redbullfanatics.com

INSTRUCTIONS for password reset or retrieving your username.

1) If you don't remember your username:
Please click Forget Username? and enter the email you first used to signup on the Fanatics site. An auto email will be sent to you with your username.

If you get a message saying no username is found, use your email as the username and enter the most recent password you were given.

2) If you don't remember your password:
Click Forget Password? and follow the prompts to reset your password. An auto email will be sent to you with instructions to reset your password.

3) If you don't know your username or email you used:
Please contact us through the form to the left.

4) Still no luck with logging in?
Please contact us! Support is available Mon-Fri from 9am - 5pm Eastern Standrard Time. Fill out the form to the left or call our support team at 1-603-422-9570 and press option 2.